The general terms of business (the Allgemeine Geschäftsbedingungen or AGB) apply to all transactions conducted on the website www.spinnerei-laden.de between the Spinnerei Betriebsgesellschaft mbH (henceforth referred to as the “Spinnerei”) and you, the end customers. We remind you that we only supply consumers as defined in § 14 BGB. This online store is not for use by commercial buyers or intermediate dealers, who should contact us directly.
For any texts in two languages, the German version is the official version.
2. Offer and conclusion of contract
The customer can choose from the Spinnerei’s range of products and transfer their chosen items to the so-called “basket” by pressing the “move to basket” button. Clicking on the “submit order” button constitutes a legally binding application to purchase the products in the basket. Previous to submitting their order, the customer can review and change the data at any time. The application can only be submitted and received once the customer has accepted the conditions of this agreement by clicking on “accept general terms of business”.
The Spinnerei will then send the customers an automatic confirmation email, listing the items ordered by the customers. The customer can print this using the “print” function. This automatic confirmation documents that the Spinnerei has received the customer’s order, not that it has accepted it. In the order confirmation, the Spinnerei will remind the end customer of their right to cancel their order. An agreement exists once the Spinnerei has sent a second email declaring its acceptance. The Spinnerei has the right to acknowledge acceptance through conduct from which the intention may be implied – by sending the product, for instance.
3. Delivery and product availability
If a product selected by the customer is not in stock at the time of ordering, the Spinnerei must inform the customer. If the product cannot be supplied in the long term, the Spinnerei will inform the customer of this and will not make a declaration of acceptance. In this case, no agreement exists. The unavailability of an item does not justify any legal claim by the person who placed the order.
If the product ordered by the customer is only temporarily unavailable, the Spinnerei will also inform the customer of this immediately in the order confirmation. In this case, an agreement exists. If delivery of the item is delayed for more than two weeks, the customer has the right to withdraw from this agreement and to withdraw their consent. In this situation, the Spinnerei also has the right to withdraw from the agreement, in which case it will refund any payment it has already received from the customer.
4. Communication and notification
When they place their order (if not before) the person placing the order must provide an address for electronic post (an email address). They guarantee that this address will function from the time the order is placed until the final conclusion of the agreement.
In particular, the customer must ensure that the spam filter and email clients (local and/or with a provider) will allow emails from the Spinnerei Betriebsgesellschaft mbH to get through. The email address given is used as the default for future orders, except in the case of cancellation or notice of a change of address.
5. The contracting party
For orders made through the website www.spinnerei-laden.de, the person placing the order is the contracting party:
Spinnerei Betriebsgesellschaft mbH
Executive director: Tillmann Sauer-Morhard, Dr. Florian Busse
Amtsgericht Leipzig – HRB 23800
Sales tax identification number: DE257 447 039
Telephone: +49 (0)341/ 47 84 141
Fax: +49 (0) 341/ 49 80 375